HEALTHCARE QUALITY PAGE

Audit and feedback — Where did the inappropriate mantra come from?

Exclusions and exceptions in quality-of-care measures — Can we standardize calculations to improve the validity of measurement done for quality improvement purposes? 

 Value-based health care and quality improvement (QI) — Can a QI approach deliver value-based health care? 

What’s wrong with patient safety —
It’s focusing on what’s wrong 

Why is Research verses Quality Improvement still a confusing issue?

Patient-centred communication — What's involved in improving communication with patients?