We develop forward-thinking, workable strategies related to healthcare quality for national Ministries of Health and individual healthcare organizations.
We design and carry out complex, sensitive and large-scale clinical audits or quality improvement projects. We also design templates for clinical audits for others to implement.
We carry out root cause analyses of serious adverse events or complaints, including patient deaths.
We work with team leaders and facilitators to complete major QI projects. We serve as mentors to leaders and facilitators working with several improvement teams.
We assess clinical audit and quality-related programmes and proposed projects to enhance the probability of successful outcomes.
We carry out literature reviews on subjects related to the quality or safety of patient care.
We identify the numbers and competencies of staff needed to carry out key governance-related roles and responsibilities on behalf of a healthcare organization.
We develop standards and policies for healthcare organizations or clinical services and corporate policies on the conduct of clinical governance-related activities in a healthcare organization.
We work proactively with key stakeholders, including patients, in designing new policies or services.