USING INCIDENT ANALYSIS
TO IMPROVE PATIENT SAFETY
Using Incident Analysis to Improve Patient Safety is a 150-page practical guide for clinical staff on how to carry out an analysis of an incident (or complaint) in a healthcare organization.
The book follows a stage-by-stage systems approach to analysis that consists of:
Seeking the facts about the incident being analysed
Obtaining and preserving materials and data
Learning the intended and actual systems and processes involved in the incident (Safety I versus Safety II)
Validating the analysis and identifying problems and the causes of breakdowns in work processes or systems, using the Systems Engineering Initiative for Patient Safety
Establishing and implementing effective action to reduce the probability of recurrence of the incident
Determining the effectiveness of the actions taken.
The book is easy-to-follow with diagrams, clear definitions and a complete example of a patient-related analysis. The book emphasizes the value of carrying out an analysis in a small team and the importance of the team involved learning how processes and systems used to deliver patient care can fail and the impact of failure on patient care.
A short overview of human factors and how they can happen in a busy healthcare environment is included, and the book guides staff through identifying and implementing effective and feasible actions that will prevent the occurrence of the same or similar incident or complaint in the future.
The book also includes practical advice on organizing the work involved in an incident analysis, working with a small team, extensive references and a glossary.
£50 Plus shipping
GETTING CLINICAL AUDIT
RIGHT TO BENEFIT PATIENTS
Getting Clinical Audit Right to Benefit Patients is a 200–page practical guide for clinicians on how to carry out clinical audits that result in benefits to patient care. The book is easy-to-read with a number of diagrams, charts and examples. The text is based on the evidence base on good practice in measuring the quality of patient care and acting on the findings.
Practical advice in the book starts with how to use an ethical framework to select the right subjects for clinical audits. The book includes extensive how-to guidance on designing a clinical audit properly, including how to formulate objectives for a clinical audit properly, involve key stakeholders in the subject of an audit, and decide on sampling and data collection strategies. The book emphasizes the importance of valid explicit measures of the quality of care, reliable data collection, clinician review of findings using implicit clinical judgement, recognizing systems contributors to problems in the delivery of patient care, and identifying actions that are likely to produce improvement in patient care when needed. The book includes extensive references to research on various aspects of the clinical audit process and a detailed glossary of terms.
Nearly 5000 copies of the book have been sold for use by clinical staff.
£55 Plus shipping
GETTING QUALITY IMPROVEMENT RIGHT TO BENEFIT PATIENTS
Getting Quality Improvement Right to Benefit Patients is a 225–page practical guide for clinical staff on the quality improvement (QI) process and how to carry out QI projects that focus on producing benefits for patients and patient care. The book is easy-to-read and has a number of diagrams, tables and examples.
The book begins with clear explanations of the QI process and how it relates to other clinical governance processes, for example, patient safety, improving the patient experience and evidence-based practice. It also explains from the evidence base what it takes in a healthcare organization to be successful in quality improvement and how different models or approaches for improvement fit in.
Starting with forming a team of people who want to work together to achieve an improvement, the book walks the reader through identifying and engaging key stakeholders in the work, formulating the team’s precise improvement objective, measuring the effects of current practice using a variety of tools, analyzing and acting on baseline data, and repeating measurement to evaluate the effectiveness of change interventions. There is a chapter for each key stage in the improvement process.
The book also includes a very detailed 'how to' chapter that gives step-by-step directions on how to use over 30 tools to carry out QI projects. Extensive references and a glossary are included.