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Quality Improvement Education Services

All of our courses and workshops can be provided regionally or locally for individual organizations. Some of our courses are offered throughout the year at national level in the UK or Republic of Ireland. For details of our national course dates, please see the calendar.

Team Workshop on Quality Improvement — a half–day or 1–day workshop for clinical teams

Using Quality Improvement Approaches to Improve Patient Care — a 5–day course for facilitators and clinical service managers to achieve significant improvements in the quality or safety of patient care

Mapping Processes for Quality Improvement — a 1–day workshop on analysing clinical processes to see how things can be improved for patients

Using Statistical Process Control Tools to Measure and Improve Patient Care Quality and Safety — a 1–day or 2–day workshop on using statistical process control (SPC) tools to analyse and act on variation in clinical processes

Involving Users in Service and Health Improvements — a 1–day workshop on techniques for involving patients in planning and implementing improvements in service that will benefit patients

Planning a User Focused Service — a 1–day workshop for clinical teams that need to fundamentally change the way a service is delivered to patients