Quality Improvement Services
Education 
All of our courses and workshops can be provided regionally or locally for individual organizations. Some of our courses are offered throughout the year at national level in the UK or Republic of Ireland. For details of our national course dates, please see the calendar.
Team Workshop on Quality Improvement — a half–day or 1–day workshop for clinical teams
Using Quality Improvement Approaches to Improve Patient Care — a 5–day course for facilitators and clinical service managers to achieve significant improvements in the quality or safety of patient care
Mapping Processes for Quality Improvement — a 1–day workshop on analysing clinical processes to see how things can be improved for patients
Using Statistical Process Control Tools to Measure and Improve Patient Care Quality and Safety — a 1–day or 2–day workshop on using statistical process control (SPC) tools to analyse and act on variation in clinical processes
Involving Users in Service and Health Improvements — a 1–day workshop on techniques for involving patients in planning and implementing improvements in service that will benefit patients
Planning a User Focused Service — a 1–day workshop for clinical teams that need to fundamentally change the way a service is delivered to patients
Consultancy
Publications
Quality Improvement Methods for Healthcare Manual — a 470–page manual on using quality improvement tools and techniques to improve the quality of patient care
Patient information leaflets production
Writing for publication 1–day workshop for clinical and other staff
Advice on conference and journal submissions related to quality improvement