Educational Services

We provide courses and workshops on several subjects related to quality and safety in healthcare. Click on the links listed below to see our courses and workshops.

Clinical Governance Courses and Workshops

Managing Clinical Governance — a 3.5–day course for clinical governance managers and facilitators and clinical service managers

Clinical Governance for Clinical Teams — a workshop for clinical service managers on what is involved in leading clinical governance in a clinical team

Facilitating Clinical Governance in Primary Care— a 3– or 5–day course for clinical service managers who need to lead a team through making substantial improvements in a service

Clinical Audit Courses and Workshops

Getting Clinical Audit Right to Benefit Patients — a half–day or 1–day workshop on clinical audit for clinical staff

Using Clinical Audit to Improve Patient Care — a 5–day course for newly-appointed staff specializing in clinical audit

Advancing Clinical Audit — a 3–day course for experienced staff specializing in clinical audit

Leading a Clinical Audit Programme — a 3–day course for clinicians responsible for leading clinical audit

How to Teach Clinical Audit — a 2–day course for staff who need to teach clinical audit in their organizations

Clinical Audit Teaching Package — a comprehensive self-contained teaching package for staff who need to teach clinical audit to clinical staff. The link takes you to our publications, where there is more information about the teaching package and how to order a copy for your organization.

Managing a Clinical Audit Programme — a 1–day workshop for staff who have to manage the delivering of an organization’s clinical audit programme

Ethics and Clinical Audit — a 1–day workshop for clinical staff and clinical governance staff on how to recognize and manage ethics issues related to clinical audit

Quality Improvement Courses and Workshops

Team Workshop on Quality Improvement — a half–day or 1–day workshop for clinical teams

Using Quality Improvement Approaches to Improve Patient Care — a 5–day course for facilitators and clinical service managers to achieve significant improvements in the quality or safety of patient care

Mapping Processes for Quality Improvement — a 1–day workshop on analysing clinical processes to see how things can be improved for patients

Using Statistical Process Control Tools to Measure and Improve Patient Care Quality and Safety — a 1–day or 2–day workshop on using statistical process control (SPC) tools to analyse and act on variation in clinical processes

Involving Users in Service and Health Improvements — a 1–day workshop on techniques for involving patients in planning and implementing improvements in service that will benefit patients

Planning a User Focused Service — a 1–day workshop for clinical teams that need to fundamentally change the way a service is delivered to patients

Risk Management Workshops

Managing Clinical Risk — a 1–day workshop for staff giving an overview of what is involved in all aspects of managing clinical risk

Assessing Clinical Risk —a 1–day workshop for clinical staff on how to complete risk assessment in a clinical service

Root Cause Analysis — a 1–day workshop for clinical staff on how to analyse a serious adverse event

Failure Mode and Effects Analysis — a 1-day workshop for clinical staff on how to redesign high–risk clinical processes to make them safer for patients

Clinically Effective Practice Courses and Workshops

Critically Appraising Evidence — a 1–day workshop for doctors in training and other healthcare professional staff

Auditing Implementation of National Guidance — a 2–day course for people with responsibility for delivering evidence of implementation of guidelines through clinical audit

Changing Clinical Practice — a 1–day workshop for clinical managers on a systematic approach to leading staff through making a change in clinical practice

Facilitation Skills and Coaching Courses and Workshops

Facilitation Skills and Techniques — a 2-day course for individuals who will be facilitating teams to achieve improvements in the quality or safety of patient care

Writing for Publication — a 1-day workshop for clinical staff on preparing clinical audit or quality improvement work for journal publication

Patient Safety Workshops

Root Cause Analysis — a 1–day workshop for clinical staff on how to analyse a serious adverse event

Failure Mode and Effects Analysis — a 1-day workshop for clinical staff on how to redesign high–risk clinical processes to make them safer for patients

All of our courses and workshops can be provided regionally or locally for individual organizations. Some of the courses are offered throughout the year at national level in the UK or the Republic of Ireland. For dates of national courses, see the calendar.